Records
Office of the Registrar is responsible for keeping and maintaining all student records at CSUB. Our office provides services to current and former students.
Transcripts/Diploma
Transcripts
Official Transcripts are available to current or former students. A partnership with Parchment allows us to deliver secure, certified electronic transcripts.
A student CSUB NetID is required to log in to the transcript ordering page.
Need help on how to place your order? Click below for instructions.
Questions/concerns? Contact us at transcriptorders@csub.edu.
You can view your unofficial transcript from your Student Center. Your unofficial transcript shows your CSUB course work, transfer credit, classification level, GPAs, academic standing, test scores, and more. These instructions will guide you in viewing your unofficial transcript. You will have access to your Student Center up to three years after you graduate. If you are a CSUB graduate and would like a copy of your official transcript, please click the “Records (Registrar) Transcripts” link at the bottom of this page. Once purchased, a digital copy will be emailed to you within two hours.
Diploma Reorder/Replacement
Graduates of CSUB may now order diploma replacements or eDiploma through our official diploma vendor the Michael Sutter Company:
- Order a replacement diploma: There is a $25.00 charge to order your diploma replacement. You will be able to choose standard delivery or express overnight delivery. Your diploma will be printed and mailed within 1-2 days of your order.
- Order an Official eDiploma: Submit your request to order an eDiploma and you will receive an email within 1-2 business days containing your unique Diplomatic secure ID. Your Diplomatic secure ID allows you to then order your eDiploma and receive it within minutes. There is a one time charge of $12.00 to order your eDiploma. You will receive a signed and certified PDF of your original paper diploma to use for diploma verification purposes. You can then share your eDiploma as often as you need.
- Diploma Status: Search the status of your diploma order whether it is your new diploma or replacement diploma.
Questions/concerns? Contact us at registrar@csub.edu.
Enrollment Verification
We are now using Parchment for Enrollment Verifications. Students who need an official verification of enrollment may order one by requesting it through Parchment’s website using the link below. An official enrollment verification will include historical enrollment information, unit load status (full time, half time, etc.), current program of study, and degree(s) earned.
Third-party requests for verifications or transcripts should go through either National Student Clearinghouse for enrollment or degree verifications, or through Parchment for transcripts.
Personal Data Changes
- Use the Personal Data Change Form to correct/change your primary name, date of birth, or SSN/ITIN, then upload it to the Confidential File Upload link below.
- Update preferred name, diploma name, address, phone number, or email address via myCSUB.
- Upload all forms via the Confidential Document Upload link below using your myCSUB credentials. DO NOT email forms to the Registrar's Office.
- Incomplete forms or forms that are missing documentation will be denied.
University employees (Staff and Student Assistants) should not use this form and should contact the Office of Human Resources.
ServiceNow - Degree Audit Catalog
| Issue Type | Explanation |
|---|---|
| General Education Requirements | When a student's GE course isn't displaying properly in a GE requirement or if a GE course list is incorrect. |
| Major/Minor Requirements | When a student's major/minor course isn't displaying properly in a major requirement or if a major/minor course list is incorrect. You may also request wording changes to requirements for your major/minor. |
| Other | For all Degree Audit display issues. |
ServiceNow - Student Records Catalog
| Issue Type | Explanation |
|---|---|
| Course Forgiveness | Review repeated coursework and update academic record. |
| Student Enrollment Appointment | Enrollment appointment does not display or is incorrect in Student Center. |
| Term Activation |
Request that a student be term activated. **Student must be matriculated and have all transcripts evaluated** |
|
GE Course Substitution |
The substitution/waiver Issue Types require you to upload an email with the department chair's approval. (e.g., Advising Request). Only courses with earned units and grades will be processed. **You may still submit substitution/waivers through the Adobe form** |
| Other | Any other issue type(s) not listed |
Course Substitution or Waiver (Adobe)
Major/minor Course Substitution or Waiver
General Education Substitution or Waiver
Graduate Course Substitution or Waiver
For post-baccalaureate level programs only.
Undergraduate Request for Change/Declaration of Major/Minor
If a student decides to change their major and/or minor, they need to meet with an advisor in the College of the major in which they want to declare. Physical Change of Major forms are no longer being accepted. Advisors should submit requests on behalf of students via Service Now. Requests submitted by students will be denied. Contact the Office of the Registrar for any questions. For Advising Center information, click below.
Overload Petition
CSUB course overload policy is as follows:
- For first-term CSUB students: a hard cap of 19 units; no petitions for more units allowed.
- For continuing students, including transfer students, a cap of 19 units (Fall, Spring),
a cap of 12 units (Summer) with two-tier petition structure overload:
- For students with a GPA between 2.5 and 3.3, a petition is required, accompanied by signatures from their Advisor and major College Dean. *Please note summer petition also requires major Department Chair.
- For students with a GPA over 3.3, please sign and submit form - no approval is required.
Withdrawal from Term Request
Additional information on our withdrawal policy can be found under Registration.