Blackboard Emergency Maintenance

On Thursday, November 30th from 11:00pm to 3:00am Friday, December 1st, Blackboard will be performing emergency system maintenance. Users may experience intermittent connectivity issues during the maintenance window. Blackboard will make every effort to minimize downtime during this maintenance window.

Security Bulletin: “KRACK” Wi-Fi Vulnerability - You must take action

Wi-Fi connected devices are at risk with an attack called, “KRACK”, a vulnerability in the wireless encryption algorithms used to allow secure wireless connections. This could impact devices such as wireless routers, laptops, phones, smart home devices – HVAC, refrigerators, televisions and the like.

ITS patched our campus wireless controllers Tuesday morning. Now:

1.      Upgrade your mobile devices (phones, pads, laptops) to the latest released patches.

2.      Upgrade your home network devices and those devices that attach to your wireless network to the latest releases.

While our updates will protect you for campus use, you should be aware that this weakness affects nearly all vendors of wireless products, including makers of wireless home routers. It is important that you upgrade your home devices as well. While not all vendors have released upgrades to address this vulnerability, the webpages listed below include additional information:

 If you would like additional assistance, please call the Helpdesk at 661-654-HELP or e-mail Helpdesk.

SCHEDULED MAINTENANCE: Voice mail services will be unavailable on 10/11/17 from 5:00am to 6:00am

The voice mail system will be down on 10/11/17 from 5-6am to perform maintenance to ensure continued operation. During the outage you will be unable to check voice mail and people will be unable to leave new voice messages. You do not need to do anything during this down time. 

Unscheduled Outage: RunnerCard ADM Machines and Card Readers will be down momentarily 10/5/17 @ 2:25 AM

The server used to communicate with the RunnerCard ADM machines requires an emergency reboot. When Today October 5th, 2017 at 2:30 pm. This Means the RunnerCard ADM’s will be down for up to 30 minutes although we believe less than 15 minutes. This will momentarily disable all RunnerCard card readers as well.This will not impact access with door card readers. You don't' need to do anything the ADM's will come back online.

Unscheduled Outage:  LDAP login - 8/21/17 @ 08:00 AM

We are experiencing difficulty with LDAP, which is used to validate user's login credentials and permissions.  This means many applications and services will be unreachable until a resolution is found and implemented.  Specifically myCSUB, network shared drives, and other applications that are dependent upon LDAP authentication are currently inaccessible.  At this point, we do not have an estimated time to resolution.  If you have any questions regarding this service outage, you may contact the CSUB Help Desk at 661-654-HELP or at

Upcoming changes to Email security – 7/12/17 @ 9:14 AM

On July 24th at 5:45 am the campus will have Proofpoint, our advanced e-mail protection service, begin scanning outbound e-mail for malicious content. If malicious content is found in attachments or the email is deemed to contain spam or phishing content, the message is quarantined. Our e-mail administrator will be notified and will contact the sender to determine if the e-mail is legitimate. If legitimate, the message will be released. For more information or help switching, please contact the CSUB HelpDesk at 661 654-2307 or at Please follow this website and our Twitter feed for the latest updates.

Upcoming Wireless Connection Changes - 7/03/17 @ 9:28 AM

It's here!! EDUROAM is now the primary WIFI network at CSUB. If you haven't already, please update your settings to use EDUROAM. It's fast, secure, and you can use it at any of the other 23 CSU campuses. For more information or help switching, please contact the CSUB HelpDesk at 661 654-2307 or at

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