Policies

Student Recreation Center Refund & Cancellation Policy for Programs & Services

• There are no refunds for programs or services except in the case of a medical necessity or unforeseen circumstances (to be approved by the Coordinator).
•  The original purchase price of the service will be pro-rated if the refund is granted
• Participants are asked to cancel a scheduled training session at least 24 hours in advance via direct communication with the trainer. Failure to contact your trainer can result in forfeiture of your session or suspension from further sign ups.
• Sessions that begin late due to the client not arriving on-time will end one hour from the original start time. The scheduled appointment end time will not be adjusted for a late arrival.
• Sessions must be redeemed within 180 days (6 months) of the date of purchase or by membership expiration.
• Programs and sessions are non-transferable.