Care Services
The mission of Care Services is to improve the well-being and success of CSUB students through a campus-wide team response that includes strategizing possible solutions and resources to address the needs of individual students of concern.
The purpose of Care Services is to provide a coordinated assessment and response to any students of concern. These efforts consist of but are not limited to, connections to various campus and community resources and case management/follow-up. The services provided promotes students’ physical and mental wellness while seeking to retain students who can be successful when issues are assessed, behaviors are addressed, and concerns are taken care of. The collaborative approach among the individuals represented on the Care Team allows for such proactive management.
To submit a Care Referral, click on the yellow button below labeled Care Referral Form.
About Care Services
Students who display behavioral and/or emotional difficulties that interfere with their ability to perform academically and/or in other environments, such as:
- has high levels of absenteeism from classes and/or appears to be struggling academically.
- reports feeling overwhelmed and/or uncomfortable transitioning to campus/college.
- experiences feelings of isolation, loneliness, and/or disconnection from peers.
- expresses, verbal or written, threats to harm self or others.
- reports family problems, relationship problems and/or a break-up.
- experiences the loss of a loved one.
- asks for help with personal problems beyond the scope of your role/expertise.
- is consistently anxious, stressed, and/or depressed.
- may benefit from personalized outreach regarding resources/services available to them.
Student behavior that violates University policies or unlawful behavior is not addressed by Care Services. Please report University policy violations to the appropriate campus entity such as University Police Department, emergency contact number at 661-654-2111 or non-emergency contact number at 661-654-2677. If you are unsure and do not know who to report incidents that may violate University policy or the Student Conduct Code, please contact our office at 661-654-2680 or deanofstudents@csub.edu.
Care Referral
How Do I Refer A Student of Concern?
To refer a student to Care Services, please use the Care Referral Form by clicking on the yellow button labeled Care Referral Form.
To report an emergency, DO NOT use the Care Referral Form. Call the University Police Department at (661) 654-2111.
If a student is displaying behavioral or emotional difficulties that impedes on the student's academic performance and/or in other environments and you believe the student would benefit from the program services of Care Services, complete the referral form on this page. Click the yellow button labeled Care Referral Form.
MEET OUR TEAM
Assistant Vice President for Student Affairs and Dean of Students for Student Integrity and Well-Being
Phone: 661-654-6090Email: epoole1@csub.eduOffice: Dean of Students, VPSA Office
Care Case ManagerStudent Integrity & Well-Being Coordinator
Phone: (661) 654-6044Email: jcantrell1@csub.eduOffice: Dean of Students Office, VPSA Office
Care CoordinatorDreamers Resource Center and Multicultural Alliance & Gender Equity Center Coordinator
Phone: (661) 654-3548Email: jpadilla42@csub.eduOffice: Rohan Building, Room 120Care Team Members
To offer students of concern coordinated assistance and support, the Care Team meets weekly. The core members of the campus community such as administrators, faculty, and staff are part of the Care Team and contribute their knowledge and experience to provide further support and guidance.
| Name | Title | Department |
|---|---|---|
| Emily Poole Callahan | Assistant Vice President for Student Affairs and Dean of Students for Student Integrity and Well-Being | Dean of Students Office |
| Jada Cantrell | Care Case Manager & Student Integrity and Well-Being Coordinator | Dean of Students Office |
| Jasmine Padilla | Multicultural Alliance and Gender Equity Center, Dreamers Resource Center & Care Coordinator | MAGEC/DRC |
| Eric Lord | Director of Counseling Center | CSUB Counseling Center |
| Veronica Bethea | Director of Enrollment, Special Populations | Enrollment Management |
| Lourdes Hernandez | Student Housing Area Coordinator | Housing and Residence Life |
| Maricela Gonzalez | Chief of Police | University Police Department |
| Dr. Juterh Nmah | Assistant Professor, Educational Counseling | Advanced Educational Studies |
| Irene Monroy | SSE Academic Advisor | SSE Advising Center |
| Dr. Jason Watkins | Director of Center for Accessibility and Essential Needs | Center for Accessibility & Essential Needs |
| Dr. Karlo Lopez | Associate Dean | NSME |