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Let Us Help

The Facilities Management Department is devoted to the care and maintenance of all campus buildings, roads, grounds, and vehicles. All repairs, upkeep, and improvements to the campus are tended to by the staff of Facilities Management.

Patrick Jacobs

Assistant Vice President

Facilities Planning Development and Operations


Paula E. Bray

Director of Facilities Operations



We're happy to announce what we hope is a major improvement to our TMA work order system.  The upgrade will make the system more reliable for you, the campus user.  As with any upgrade, you will find that it's just the same while being entirely different.  We ask you kindly to please be patient during the break-in period.

Just "hit the hammer" to access the system.

The TMA work order system can be accessed anywhere on this site by using the link that looks like a hammer.  You may use virtually any browser, although if you see a more or less blank screen on logging in, minimize that screen to see the work request input form.  If you continue to have the problem, please turn off your pop-up blocker.

Type your name in the “Requestor Name” field and much of your information should auto fill.  If the fields do not populate for you, and you would like to be added to the regular requestor’s list, please call x3028 so we can input your information.  As before, write your request in the “Action Requested” field.  PLEASE USE TAB TO GET FROM FIELD TO FIELD, NOT ENTER.  Make sure you choose the correct repair center as follows:

Asset Management – disposal of state-tagged equipment

Custodial – clean up spills, light tube replacement, extra cleaning

Facilities Operations – Trades work (ie: plumbing, locksmith, carpenter, painter, etc.)  bulletin/white board removal or installation, hang pictures, etc.

Energy – heating and A/C concerns

Roads & Grounds – tree issues, pests, irrigation/sprinkler issues

Facilities Support Services – office/furniture moves, event set up, shredding pick up

Vehicle Operations – car, truck, electric cart, trailer, etc.

If you are requesting work for which you will be charged, please add your full account string in the following order:


This is the order used in the billing process.  If you have questions about whether work requested will be charged back, please give us a call at x3028 for clarification.

If the fields “Location ID,” “Facility Name,” “Building Name,” and “Area” (room number) have not been auto-filled, please provide this information.

To submit this work request to us, press “SAVE” which can be found along the blue bar near the top of the form.  You will then be shown a screen on which your request number is shown in red at the top.  Write this number down for reference.  The system will send you an email with this same request number within a few minutes.


Asset Management

Wilfredo Hernandez
Inventory records and reconciliation of fixed and real asset

Custodial Services

Wilfredo Hernandez, Custodial Supervisor

Facilities Operations

Tom Velasquez, Facilities Manager
Includes plumbing, electrical, locksmith, carpenter, paint, and maintenance shops

Heating, Ventilation, and Air Conditioning
Tom Velasquez, Facilities Manager

Mail Services/Shipping and Receiving
Jerry Polkinghorne, Supervisor

Construction, Planning, and Development
Hasit Panchal, Supervisor

Roads and Grounds
Wilfredo Hernandez, Supervisor

Special Events Set Ups

Vehicle Operations
Tom Velasquez, Supervisor

TMA Work Order System
Andrea Martinez, Work Control Center Coordinator

Submit a Work Request

Work Request Button

Click the picture to be taken to our Work Order System.

To ensure your work request is completed in a timely manner, please give us 2 weeks notice for routine requests.

Mission Statement

The mission of Facilities Management at CSUB is the continued maintenance of campus facilities and grounds, to provide services in a reasonable an timely manner, and to maintain a quality oriented organization geared toward the enhancement of the educational environment Details ยป

Click HERE before you "Do It Yourself"

CSUB's policy on modification of state facilities