BA 3108 Exam 3

 - The exam is only available through Blackboard.
 - Do not take the exam using "WiFi" Internet connection (e.g., Starbucks) because it is not reliable all the time.
 - Make sure to take the exam using "wired" Internet connection (e.g., CSUB library computer lab).
 - Make sure to finish the exam by the due date that is posted on the class website.
 - You can try the exam two times, and it is open everything (i.e., book, note).
 - You have 3 hours to finish it and you will have one question at a time.
 - You will have a total of 100 multiple choice questions.
 - Please study around below key phrases.

Private corporations have not had to recognize employee rights because

The new free agent workers will be

The Tylenol case in the 1980s, in which capsules were injected with cyanide, is an example of

Rights provided by law are called

The fact that a company is responsible for the harm done to customers by its product even if it can show that it did its best according to the state of the art in the industry at that time is called

Reasons to be concerned about product liability include all of the following except

The legal principle that anyone in the value chain of a product is liable for harm caused to the user if the product as sold was unreasonably dangerous is

The primary responsibility for product safety lies with the

The new social contract is placing on employees more responsibility for

The Food and Drug Administration is part of

The idea that the relationship between a worker and employer is voluntary and can be terminated at any time, by either party, is the

The Food and Drug Administration regulates all of the following except

The exception that protects employees from being fired because they refuse to commit crimes or take advantage of privileges to which they are entitled by law is

The Consumer Product Safety Commission works to reduce the risk of harm from consumer products in all of the following ways except

The belief that employees should only be discharged for good reasons is the

Requirements of a due process system include all of the following except

Methods of providing due process for employees outside of the legal system are called

The good cause norm is the opposite of

The current legal view of "let the seller take care" is

One of the most used alternative dispute resolution methods is

The legal view of "let the buyer beware" that prevailed throughout most of history was

The ethical theory based on the concept of duty that suggests that if a product causes harm, the firm should pay the costs of any injury is

The ethical theory based on the concept of duty that focuses on the relative vulnerability of the customer is

The ethical theory based on the concept of duty that states that firms have a responsibility to comply with the terms of the sale, inform the customer about the product, not misrepresent anything, and not coerce the customer is

The peer review panel

The new social contract is being driven by

Surveillance has become more simple and less expensive in the workplace is a result of

Most experts say that privacy means

The Privacy Act of 1974

Monitoring of employees in the workplace

One of the few places in which guidelines for the handling and use of information exists is

The American with Disabilities Act (ADA)

The Employee Polygraph Protection Act (EPPA) of 1988

Reasons that companies have historically been reluctant to perform drug tests on workers or job applicants include all of the following except

The biggest reason for performing drug tests is to

The due-process resistance to drug testing is based on

TQM must emphasize all of the following except?

Recommendations for potential whistle-blowers include all of these except

The Food and Drug Administration is involved in the regulation of

Programs that attempt to blend all of the functions of a business into a holistic, integrated philosophy built around teamwork, productivity, and customer satisfaction are called

The initial part of the total quality management process is to

The focus of total quality management programs is

The body of methodologies and techniques for achieving quality that focuses on the number of defects is called

Six Sigma practitioners believe in fixing the ____ rather than the ____.

One of the strengths of Six Sigma program's has been its

The driving force behind guidelines for product liability is which of the following?

The Consumer Product Safety Improvement Act of 2008 does not cover which of the following?

Orphan sites are

People who prefer to invest in companies with sustainability programs are known as

The issue of smoking in the workplace

Managers can use crisis management in the environmental area by focusing on:

OSHA's guidelines for preventing workplace violence include all of the following except

One main reason that business has turned its attention to employee health issues is

Policy guidelines on the issue of privacy should include all of the following except

Reports of studies explaining and estimating the ecological ramifications of questionable practices and irreversible uses of resources and proposing detailed, reasonable alternatives to these practices and uses are

The Hazard Communication Standard requires that covered employers take certain steps to achieve compliance, including all of the following except

The purpose of Superfund legislation was to

OSHA's mission encompasses all of the following functions except

One approach to resolving air pollution problems, intended to reduce a particular pollutant over an entire industrial region by treating all emission sources as if they were under one bubble is called

Energy inefficiency is a major concern

The main law that protects the safety and health of workers in the United States is the

The effects on employees of being monitored include

Problems made worse by deforestation include

Precipitation containing harmful amounts of nitric and sulfuric acids

The prevention of solar heat absorbed by our atmosphere from returning to space is known as

One provider of employment-related drug-testing services reports that drug testing

Manufacturing companies especially those which manufacture chemicals or use chemicals must be in compliance with

Energy inefficiency is

OSHA's ____ is to assure the safety and health of American's workers by setting and enforcing standards, etc..

The point at which a particular phenomenon suddenly begins to be activated is the

The inability of humans and nature to restore environmental conditions to a previous state within a relevant time frame is

The father of the consumer movement is

The ability of an organization to effectively identify, acquire, foster, and retain loyal profitable customers is

Outplacement services seek to

The Worker Adjustment and Retraining Notification Act (WARN) requires firms employing 100 or more workers to notify workers of a large layoff or shutdown at least ____ in advance.

The practice of directly contrasting a firm's product with the product of a competitor is called

One way in which philanthropy can be made strategic is to

The direct linking of a business's product or service to a specified charity is

Puffery is another way of saying that a statement is an exaggeration that uses

Outsourcing or offshoring refers to

The portion of corporate philanthropy that goes to education, most of donations go to

The "third sector" is composed of

The primary reason given for support of higher education programs is

The power held by consumers comes from

Selection of projects for a community action program grows out of

The Federal Packaging and Labeling Act of 1967 is administered by the

Steps in developing a community action program include all of the following except

The federal government's major body for ensuring that business lives up to its responsibilities is the

Standards of excellence in corporate community involvement include all of the following except

Philanthropy, as it is used in the textbook, means

The basic activity of CARU is

The industry under the greatest attack for its marketing and advertising practices is

The fact that advertising can increasingly be found everywhere is referred to as

The most recent trend in sex-appeal advertising campaigns is:

The most important issue in corporate community involvement is

The Children's Television Act was passed to

The Consumer Financial Protection Bureau:

The Warranty Act

The Federal Trade Commission (FTC)

Neuromarketers have concluded that the most effective sounds in terms of psychological appeals include all the following except