Voice Over IP (VoIP) - Telephone Upgrade Project


Wednesday, August 30, 2017 @ 10:00 AM: VoIP was successfully installed at the Humanities building and we have received positive feedback on the system. Some of the feedback that I have received indicates to me that the new 6-digit PIN may need to change to a 4-digit PIN. What are your thoughts? Please email the team at to voip@csub.edu to let us know what you think about the 6-digit PIN! Or, please complete the survey that is included on the welcome letter that you received with your new phone. As an added support feature, we have Alex Cruz stationed in the Humanities building to provide VoIP support and to act as an ITS point of contact during the transition. Alex will be out in the building for another week before moving back to his regular office.

Monday, July 31, 2017 @ 8:00 AM: The Voice Over IP (VoIP) - Telephone Upgrade Project is in the early stages of deployment. Currently, the ITS department is on VoIP and the Humanities Office and Classroom Buildings will have VoIP when the buildings become available. As ITS progresses with VoIP throughout the campus, the project status will be posted on this page.  If you have any questions you may contact the VoIP support team at voip@csub.edu or the help desk at 661-654-HELP (4357).

Request Help

Phone: 661-654-HELP
Email: Helpdesk@csub.edu
Web: Request Help
Location: Walter Stiern Library, Room 15

To find out more, go to: Help Desk