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Helpdesk > Computer Standards

Hardware Standards
Software Standards
Requirements for Removable Devices with Confidential Data
Printers
Other Devices

Hardware Standards

One of the many challenges in supporting the use of computers and information technology in a university environment is standardizing, to the degree possible, the kinds of hardware and software that people use on their desktops and in offices. While this policy realizes that some individuals/departments will have needs that are not resolved by the recommended standards, it is important to acknowledge that adhering to standards will ultimately result in better service and faster resolution of problems for everyone. Computing in a network environment is complex; hardware and software that work fine in a non-networked or home environment may not work in a network environment. Saving a few dollars on an off-brand PC or personal printer will ultimately cost far more in staff support and in additional purchases that may be needed to solve problems.

The goal of this document is not to impose expensive standards unilaterally, but rather to increase campus understanding of the problems and issues and reach a consensus on the policy and standards. Having standards reduces the number of variables that come into play while trouble shooting problems, which will result in better service for information technology users. This policy and the recommended standards will be kept current and available via a web page. Users will be able to select products and make purchasing decisions simply be referring to the recommended standards. ITSS will guarantee that products purchased from the recommended standards will work on the campus's networked environment. While ITSS will still be committed to making non-recommended equipment and software work, it must be recognized that these situations will take a lower priority and may involve additional expense to the user.

Windows Desktops

Lenovo M93z Desktop Lenovo M83 Tower Dell OptiPlex 9020 AIO Dell OptiPlex 7010 Tower
All-in-one/Desktop Mid Tower All-in-One Mid Tower
Intel i5-4570S 209GHz Intel i5-4670 3.4GHz Intel Core i5-4570S 2.9GHz Intel Core i5-3570 3.4GHz
4GB RAM 4GB RAM 4GB RAM 4GB RAM
23" Flat Panel 23" LT2332p LED 23" Integrated LCD 23" LCD

Intel HD Graphics 4000 and integrated HD camera

Nvidia 620 dual monitor graphics card
Integrated Intel HD 4600
(1 HDMI, 1 VGA)
1024MB ATI Radeon HD 7470
(1 DVI, 1 DP)
500GB SATA (7200RPM) 500GB SATA (7200RPM) 500GB Solid State Hybrid Drive 500GB SATA (7200RPM)
DVDRW (Dual Layer +/-) DVDRW (Dual Layer +/-) DVD Burner (Dual Layer +/-) DVD Burner (Dual Layer +/-)
Integrated Audio with internal speaker Integrated Audio Integrated Audio with internal speakers Integrated Audio with sound bar speakers
Keyboard Keyboard Dell QuietKey Keyboard Dell Multimedia Keyboard
Optical Mouse Optical Mouse Optical Mouse Optical Mouse
3Yr Parts, Labor, Onsite, (Next Business Day) Limited HW&SW Tech Support 3Yr Parts, Labor, Onsite, (Next Business Day) Limited HW&SW Tech Support 3Yr Parts & Onsite Labor (Next Business Day) 3Yr Parts & Onsite Labor (Next Business Day)
$949.00 $837.00 $953.99 $809.12

Extras

Upgrade to i7 Processor $88.00 No Monitor
(-$189.00)
Upgrade to i7 Processor ($89.00) Upgrade to i7 Processor ($146.20)
Upgrade to 8GB RAM $80.00

No Speakers ($-19.00)

Upgrade to 8GB RAM
($80.10)
Upgrade to 8GB RAM
($90.50)
Upgrade to 1TB HD $30.00 Add a 2nd 500GB HD $80.00 Upgrade to 1TB HD ($31.15) Add a 2nd 500GB HD
($95.23)
  Upgrade to i7 Processor $140.00   No Monitor (-$138.59)
  Upgrade to 8GB RAM $89.00   No Speakers ($-18.27)

Apple Desktops

21.5" iMac Mac Pro
Intel Quad Core i5 2.5GHz Intel Quad Core Xeon 3.2GHz
Integrated 21.5" LED screen w/ Camrea Monitor not included (See Extras)
8GB RAM 6GB ECC RAM
1 TB SATA (5400RPM) 1000 GB SATA (7200RPM)
NO optical drive DVD Burner (Dual Layer +/-)
AMD Radeon HD 6750M (512MB Video RAM) AMD Radeon HD 5770 (1GB Video RAM)
Builtin Speakers Builtin Speakers
USB Keyboard w/Numeric key pad & Wireless Magic Mouse USB Keyboard w/Numeric key pad & Wireless Magic Mouse
Integrated Wireless/Bluetooth Integrated Wireless/Bluetooth
3 year warranty 3 year warranty
$1,372.00 $2,498.00

Extras

Mini Display Port to VGA adapter
($29.00)
Upgrade to 12GB ECC RAM
($203.00)
Add Apple USB SuperDrive $79.00 Add a 1 TB HD
($135.00)
Change to Magic Trackpad
($0)
Change to wired Mouse
($0)
Change to small Apple Wireless Keyboard
($0)
Change to small Apple Wireless Keyboard
($20.00)
LED Monitor 27" Flat Panel w/camera, mic and speakers
($949.00)
Mini Display Port to VGA adapter
($29.00)
Mini Display Port to VGA adapter
($29.00)

Laptops, Netbooks and Tablets

Call Ernie at 2488 for Windows/Apple Laptops, Netbooks and Tablets

Software Standards

Now that you have decided on which computer to buy, you need to make sure you have the necessary software to accomplish your tasks. Depending on which platform (Mac or PC) you have ordered, and what software you already have on your old machine, some software will be included on your new machine when it is delivered. This document will explain those inclusions, as well as other options you will have.

The Chancellor's Office has negotiated a system-wide license for selected Microsoft products. This makes available free of charge to Faculty and Staff a "Standard Desktop Configuration" suite of Microsoft software. The suite includes any of the following:

Microsoft Windows 7 Ultimate
Microsoft Office 2007
Microsoft Office 2008
Microsoft Visual Studio Professional

You may call the Helpdesk at x2307 to request an installation or upgrade of these Microsoft products.

Computer Software

Below is a table of the software preinstalled by ITSS on all new and rebuilt computers.

Software Category Windows Apple
Operating System Windows 7 (64 bit) Mac OS X 10.6/10.7
Office Productivity Microsoft Office 2010 Microsoft Office 2011
Web Firefox 10
Internet Explorer 9
Firefox 10
Safari
E-mail FirstClass FirstClass
Calendar Meeting Maker Meeting Maker
Antivirus McAfee McAfee

More Information

For a complete listing of available software and pricing, please visit the CSU Software Contracts Pages. Please read the "More info on Contract" pages first. For complete details of the Microsoft agreement, including procedures, eligibility, and more answers to frequently asked questions, go to the Chancellor's Office CSU-MS Agreement Website.

Keep in mind that any prices quoted are subject to change. This page will be updated when changes occur but may not reflect the most current pricing.

Requirements for Removable Devices with Confidential Data

University policy prohibits the storage of confidential information on transportable media and mobile devices, unless the data is encrypted. http://www.csub.edu/infosecurity/ispolicy.shtml and http://www.calstate.edu/icsuam/sections/8000/8045.0.shtml.

For those members of the University community who have a business need to store confidential information on transportable media, Information Technology Services recommends the following USB flash drive product. This flash drive provides strong encryption protection for confidential information: IronKey Secure Hardware Encrypted Flash Drive.

If you are in need of encryption assistance, please call the Helpdesk at x2307.

Printers

Sehi Computer Products, Inc. 800-346-6315

HP LaserJet M601DN

Black and White Laser Printer
Estimated Price: $809.62
Vendor: SEHI
Product Code: CE990A

Specs: HP LaserJet Enterprise 600 M601dn - 45ppm, FPO 8.5s, ePrint, SureSupply, 1200dpi, 800MHz, 512MB/1GB, 175kpg/mo duty cycle, 600sht input, supports from 3x5in to legal size media, PS3 emulation, duplex, 10/100/1000Base-TX embedded, 16.3in W x 20in D x 15.7in H one year next business day on-site limited warranty. Replaces CB512A LJ P4014dn

HP LaserJet Pro 400 M401dn

Black and White Laser Printer
Estimated Price: $314.30
Vendor: SEHI
Product Code: CF399A

Specs: HP LaserJet Pro 400 M401dne Printer - 35ppm, 1200dpi, ePrint, Apple AirPrint, HP
Auto-On/Off, 800MHz, 256MB, 50k pg/mo duty cycle, 50sht MP tray 1 + 250-sht
Tray 2 = 300sht total input capacity, supports from 3x5in to legal via MP tray 1 and
4.1x5.8in to legal size media via Tray 2, includes HP 80A toner ~2700pgs; duplex,
10/100/1000T, USB-PC Win 7 32/64bit thru Vista 32/64bit Mac OS X v10.5 v10.6
v10.7 14.35in W x 14.49in D x 10.53in H one year return to HP Authorized Service
Provider.

HP LaserJet M551D

Color Laser Printer
Estimated Price: $757.95
Vendor: SEHI
Product Code: CF082A

Specs: HP LaserJet Enterprise 500 color M551dn - 33ppm black/color, FPO 11s, ePrint capable, 1200dpi black/color, 800MHz, 1GB, 75k pg/mo duty cycle recommended 1500-5000pgs, 100sht Mptray+500sht tray 2 = 600sht input, supports from 3x5in pg to legal via MP tray 4x5.85in to 8.5x11.69in via tray 2, duplex , includes: PREINSTALLED CMY 6kpg each + 5500pg K toners; 10/100/1000Base-TX embedded, 2xinternal USB host ports, 1 USB 2.0 device port, 2 USB 2.0 host ports, 1 Hardware Integration Pocket -PC Windows 7 compatible Mac - OS X v10.5 v10.6 20.2in W x 19.3in D x 15.8in H one year next day on-site limited warranty. Replaces CC470A CLJ CP3525DN

HP LaserJet Pro M1536

Monochrome LaserJet Multi-Function
Estimated Price: $287.24
Vendor: SEHI
Product Code: CE538A

HP LaserJet Pro M1536DNF MFP- Print, Copy, Scan, Fax - Prints 26ppm, 8.5s fpo, 600dpi, HP Ret FastRes, PS; Scan flatbed, ADF, instant on scanner, 1200dpi hardware/optical, 19200dpi enhanced, 15ppm, up to legal size, file formats-jpg, tif, bmp, gif, pdf, png, 24-bit; Copy 15cpm, up to 99 copies at once, 25-400% reduce/enlarge, collation, contrast, resolution, ID copy, copy optimization, draft mode copy; Fax 33.6kbps, 400pg fax memory, 120 speed dial numbers, auto fax reduction, auto redial, delayed sending, distinctive ring, 119 broadcast locations, forwarding, TAM interface supported, polling (receive only), telephone mode, junk barrier; 8k pg/mo duty cycle, 128MB, 500MHz, duplex, 35sht ADF, 250sht tray 1 10sht tray 2, supports from 3x5in to legal size media, includes-INTRODUCTORY black toner cartridge, telecom cable, fax cable, ferrite assembly, USB cable; embedded 10/100, USB-PC Win 7 Mac OS X v10.5.8 v10.6 17.4in W x 13.5in D x 14.7in H one year limited warranty

HP OfficeJet Pro 8600 AIO

Multifunction Color InkJet Printer
Estimated Price: $174.22
Vendor: SEHI
Product Code: CM749A

HP OfficeJet Pro 8600 N911a e-All-in-One Print, Fax, Scan, Copy - Prints 32ppm black/color, 1200x600dpi black, 4800x1200 optimized dpi color, HP Real Life Technologies; Scans 4800dpi optical/enhanced; Copies 32cpm black/color, 1200x600dpi black/color, poster, clone, mirror copy, auto-enlarge, up to 99 at once; Fax 4s/pg, 100pg memory, PC interface, up to 99 speed dial numbers, forwarding, blocking (requires caller ID); 250sht input, duplex, 2.65in touchscreen CGD, 1xCMYK ink cartridge, 25k pg/mo duty cycle, 35sht ADF, Windows supports from 3x5in to legal (Windows does not support custom paper sizes), Mac supports (custom) 3.5x8in to legal media, 128MB, memory cards-MS Duo, MS Pro Duo, MagicGate MS Duo, SD, SDHC, MMC, SMMC; energy star, includes:  phone cord, 1xCMYK ink, HP Printer Software, Microsoft Toolbar, HP Update; 802.11b/g/n, ethernet, 2xUSB-PC Win 7 32/64-bit Mac OS X v10.5 v10.6 v10.7  19.4in W x 25.4in D x 11.8in H  one year limited hardware + telephone/web support replaces CM755A OJ Pro 8500A A910a

Scanners, Diginal Cameras, Other Devices

For scanners, digital cameras, or any other devices please call Ernie at 2488.


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