Enterprise Document Management Service Back-File Scanning


KNOWN AS

EDMS [or OnBase] Back-File Scanning


DESCRIPTION

This service enables departments to scan paper documents into the enterprise document management system (formerly known as Enterprise Content Management [ECM] system).


SERVICE SPECIFICATIONS


What do I need to get this service?

A project charter will need to be completed to request this service.


What is included?

Access & storage to the EDMS
Back-file documents imported into the EDMS
Consultation for configuring documents in the EDMS
Training - as needed


When is support for this service available?

During normal business hours


Who do I contact for support?

Contact the OnBase Support team:
OnbaseSupport@csub.edu


Where is this service available?

On-Campus


How long does it take to get the service?

Dependent on project scope


How do I stop or change the service?

Contact the project manager


Costs

Included with ITS services
Costs for external vendor services are separate


Links

Project Charter: http://www.csub.edu/its/forms/index.html
OnBase Training: http://www.csub.edu/its/servicecatalog/onbase_training/index.html