Enterprise Document Management Service


KNOWN AS

EDMS [or OnBase]


DESCRIPTION

This service provides an ability to scan, index, and retrieve documents in the enterprise document management system (Formerly known as Enterprise Content Management [ECM] system).


SERVICE SPECIFICATIONS


What do I need to get this service?

OnBase Access Request form must be completed: http://www.csub.edu/its/forms/index.html


What is included?

Website and software access to perform document imaging and retrieval.


When is support for this service available?

Normal business hours


Who do I contact for support?

Contact the Helpdesk or email OnBase Support: OnbaseSupport@csub.edu


Where is this service available?

Campus-supported computers


How long does it take to get the service?

2 Business days


How do I stop or change the service?

Complete the Access Request form and choose "" for the requested access.


Costs

Access has no costs. Optional licensing may have an associated cost.


Links

OnBase Training: http://www.csub.edu/its/servicecatalog/onbase_training/index.html