The Helpdesk was created to exclusively serve the needs of the faculty, staff, and students of CSUB. To ensure optimal desktop system performance, support is provided to address system and data access, hardware and software in desktop and laptop computers, peripherals, and other devices. In addition, training is offered on the use of smart classrooms and campus supported software. Private lessons are available and can be scheduled through the Faculty Teaching and Learning Center. Student consultants provide software assistance and training to currently enrolled CSUB students. Service is provided in the labs, over the phone, via e-mail, walk-ins, or by appointment.

Contact Information

The Helpdesk can be reached by phone at (661) 654-2307 during our normal hours of operation. You can also fill out and submit an online service request, send an e-mail to or stop by our office on the lower floor of the Walter W. Stiern Library, Room 15.

Normal Hours of Operation

7am - 10pm Monday - Thursday

7am - 5pm Friday

Closed Saturday, and Sunday

Summer hours

7am - 10pm Monday - Thursday

Closed Friday, Saturday, and Sunday

The Library does not open until 9:00 AM; if you need to visit the Helpdesk in person please call 654-2307 ahead of time and someone will open the door for you.

We Can Help