Customer-Supplier Relationships in Total Quality Management

7/27/97


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Table of Contents

PPT Slide

Customer-Supplier Relationships in Total Quality Management

The Importance of Customers

The Importance of Suppliers

Principles for Customer-Supplier Relationships

Practices for Dealing with Customers

Practices for Dealing with Customers

Practices for Dealing with Customers

Practices for Dealing with Suppliers

Practices for Dealing with Suppliers

Quality Customer-Supplier Relationship in Action

Customer-Supplier Relations in Organization Theory

Summary

Summary-Continued

Author: Dr. M. Attaran

Email: mattaran@csubak.edu

Home Page: www.csubak.edu/bpa/attaran.html

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