Supported Equipment List

This page lists the equipment that ITS Infrastructure currently supports. The ITS Infrastructure team is constantly reviewing and validating new equipment for use in our VoIP environment. If you would like to use phone equipment not listed on this page, then please contact the Help Desk to request that ITS Infrastructure review the equipment and validate it for our environment.

You can quickly jump to each category of equipment below by selecting one of the following links:

Classroom/Office Phones

Conference Phones

Headsets

Classroom/Office Phones

Mitel 6867i (Default Office Phone)

Features:

• Support for up to 24 lines when connected to an expansion module.
• 3.5" color display.
• 6 programmable soft keys.
• 4 programmable context sensitive system keys
• Headset support (see our list of supported headsets below)

Additional Information:

• This phone is included with your monthly service cost.
• Mitel 6867i User Guide
• 6867i datasheet

Mitel 6863i (Default Classroom Phone)

Features:

• Support for 2 lines.
• Monochrome 2.75" display.
• 3 Programmable hard keys

Additional Information:

• This phone is included with your monthly service cost.
• Mitel 6863i User Guide
• 6863i Datasheet

M685i Expansion Module

Features:

• Supported on the 6867i phone.
• 28 programmable softkeys
• 4.3" color display.
• Can add up to 3 modules.

Additional Information:

• Have your DTC contact the help desk to order this accessory
• This increases your monthly service cost slightly.

Conference Phones

Polycom® soundstation® IP 5000 IP Conference Phone

Features:

• Great low cost option for conference calls.
• Microphone picks up voice up to 7 feet away.
• Works well in smaller conference rooms with up to 6 participants.
• 248x68 (pixels) greyscale screen.

Additional Information:

• Have your DTC contact the help desk to order this item as it will require VoIP phone service.
• Polycom 5000 datasheet

Telephone Headsets

Plantronics Savi 740 Wireless Headset (Recommended)

Features:

• Cordless
• Connects to your phone and your computer (e.g., Skype, Zoom, music), and Bluetooth enabled devices.
• Secure connection.
• Bluetooth pairing (e.g., your cell phone).
• Hot swappable battery.

Additional Information:

• One-time cost
• You or anyone in your department can order this from a campus authorized vendor.
• Contact the Help Desk for assistance in installing and setting up this device.
• You will require the APS-11 EHS adapter to answer your desk phone with the headset.
• User Guide
• Cost:$230 for the headset
• Cost:$60 for the adapter

Sennheiser SD Pro 2 ML Wireless

Features:

• Cordless
• High quality sound.
• Connects to your phone and computer (e.g., Skype, Zoom, music).
• Noise cancelling.

Additional Information:

• one-time cost
• You or anyone in your department can order this from a campus authorized vendor.
• Contact the Help Desk for assistance in installing and setting up this device.
• Fact Sheet
• Cost: $270