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Quality Matters Program

Quality matters (QM) is a subscription service which provides a rubric and a process that academic institutions use for quality assurances and continuous improvement of online courses. CSU is a system subscriber and our campus has been a subscriber since 2012. QM is a collegial, faculty-driven, research-based peer review process based of a rubric consisting of eight general standards and 40 specific standards that are nationally recognized as reflecting a shared understanding of quality in online and hybrid course design. The rubric standards and research that support them can be found at this link:  http://qmprogram.org/rubric.

The QM rubric and process is unique in that it is diagnostic (not evaluative or judgmental) and focuses solely on online course design and not on course delivery. The QM standards are centered on the best practices in instructional design and online learning according to the most current research literature.  The underlying principles of Quality Matters can be found at this link: http://qmprogram.org/research-grants/fipse/principles.

QM training and course review is an option for our faculty who wish to improve their online/hybrid teaching. QM certification is not required but a recognition and an award to our faculty. As Quality Matters grows in recognition through the world, the QM seal on online courses will be an easily recognized brand that conveys excellence to potential consumers of online education.

Currently, we have five QM trained peer reviewers – Drs. Robert Carlisle, Phyllis Heintz, Andreas Gebauer, Charlene Hu and Allison Evans. Eight courses have received QM certification.




Quality Matters Rubric PDF



QM Rubric PDF Download