ResNet
Frequently Asked Questions
FAQ
What is ResNet?
ResNet is the name of the
network segment on the CSU Bakersfield computer network serving the students in
the residential dormitories. It is a
high-speed Ethernet network that allows dorm students to access the web, online
courses and CSUB library resources.
How do I use ResNet?
Students living in the dorms
simply can use ResNet by connecting their network-capable computer to the data
port located in their room. The
computer may need to be restarted. For
further assistance, read the ResNet troubleshooting guide at
http://www.csub.edu/resnet, or contact the Student Helpdesk at (661) 665-OOPS.
My connection stopped
working all of the sudden. What
happened?
First, contact the student
helpdesk to check if your network port has been disabled. They will assist you in remedying the
problem that resulted in your network port being disabled. Ports will be disabled if your computer was
infected with a virus and is attempting to infect others. In addition, if you’re using a P2P
application, such as KaZaA, turn the sharing feature off to avoid violating the
ResNet Acceptable Use Policy allowing others to access files on your
computer. Read the ResNet Acceptable
Use Policy at http://www.csub.edu/resnet
for more information on violations that may result in your network connection
being terminated.
Am I allowed to use a wireless access point in my room to connect my laptop to ResNet?
No. Wireless access points are prohibited, as
are hubs, switches, and port splitters.
I am receiving an error while booting my Windows-based computer stating that my “Computer Name is Already In Use.”
To solve this error, change
your computer name to something unique to you by going to the Start Menu ->
Control Panels -> Network -> Identification. Once you’ve made this
change, restart your computer.
How do I prevent my
computer from getting a virus?
There are two things you
should do. One, make sure your computer
is running all the latest security patches.
For Windows, go to http://windowsupdate.microsoft.com. Second, make sure you have an anti-virus
product installed on your computer. In
addition to installing the product, it’s important that you keep it up-to
date. This can be done by using the
“scheduler” feature to download the latest virus definitions at least once a
week (daily is preferred).