CSU
Bakersfield Residential Network (ResNet)
Installation
and Troubleshooting Guide
Standard Installation Procedures
(Macintosh and Windows PCs)
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Software Installation for Windows
95/98/ME/2000
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Software Installation for Windows XP
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.. Page
5
Troubleshooting Frequently Asked Questions
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For Further Assistance
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CSU Bakersfield Residential Network (ResNet)
Installation
and Troubleshooting Guide
Beginning in the Fall 2002 quarter, students living in the residential dormitories will have access to a newly installed computer network, which will give them access to the Internet and various campus electronic services. This guide is should assist the majority of students wanting to connect their computer to the Residential Network (ResNet).
Step1: Have the proper equipment.
1.
A network interface card (NIC)
2.
Network cable, preferably 15 to 25 feet long
In order to access the residential network, students must
provide their own network interface card (NIC) and a network cable (Cat 5 or 5e
with RJ-45 connections, preferably 15-25 foot length). Most new computers are built with a network
interface card, but if you dont have one, you can purchase one at a computer
retailer such as CompUSAฎ, Office Depotฎ or BestBuyฎ
* Refer to NIC manufacturers installation procedures and
computer manufacturers warranty information for proper installation and setup.
Step 2: Connect network cable to NIC and wall jack.
Push one end of the 10Base-T Ethernet cable into your
computer's Ethernet port until it clicks.
Locate the two Ethernet
ports below the phone port on the wall jack and insert the other end of the
10Base-T Ethernet cable into the Ethernet jack on the right.
Important: It is easy to confuse an
Ethernet Cable with a regular telephone cable. An Ethernet cable has wider
clips with 8 tiny metal conductors, compared to the 4 tiny metal conductors
for a telephone cable. A regular telephone cable will not work in
place of a network cable.
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Step 3: Restart Your Computer.
Step 4: Use a web browser such as Internet Explorer
or Netscape Navigator to verify network connectivity.
If you can access a site such as
www.usatoday.com, then your connection
is working.
1. After starting up Windows, right-click on the Network
Neighborhood icon and choose Properties. Windows 2000 users go to Start Menu
-> Settings -> Control Panels -> Network and Dialup Connections ->
Local Area Connection. Then click on
the Properties button. (see images below)
Windows
95/98/ME Windows 2000
2.) Verify that Internet Protocol (TCP/IP) is
listed as an installed component. If
TCP/IP is installed, proceed to Step 3, otherwise, click on the Add or Install
button to install TCP/IP.
To add TCP/IP, perform
the following:
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3.)
Once you have
verified the installation of TCP/IP, verify that the TCP/IP settings are set to
the following
ท
Obtain an IP address
automatically
ท
Obtain DNS server
address automatically
1. After starting up Windows XP, click New
Connection Wizard on the Desktop or go to the New Connection Wizard by
following this menu path from the Start button:
Start -> All Programs -> Accessories -> Communications
-> New Connection Wizard
Click Next.
Click Next.
Click Next.
5. In the Internet Configuration screen,
select Connect using a broadband connection that is always on.
Click Next.
1.) Every time I launch Internet Explorer, my computer
tries to use the modem to dial my old ISP.
How can I stop this?
Your computer is
currently configured to use your dialup connection properties to access the
Internet. To change this, use the
Internet Connection Wizard to update the settings to a LAN connection. To do this, go to the Start Menu and choose
the Run application. Type INETWIZ and
then the ENTER key to begin the Internet Connection Wizard (See figures below).
Click on the last radio button labeled I want to setup my Internet connection manually, or I want to connect through a local area network (LAN).
Next, choose the radio button labeled I connect through a local area network (LAN).
Following this
screen, the wizard will ask you about setting a proxy, just click on NEXT.
On the next screen
you will be asked if you want to create an Internet email account now. Choose NO.
The last screen
should let you know that you have completed the wizard. Click on the FINISH button.
2.) Now that I
am on a LAN, is my computer more susceptible to hackers breaking into my
computer? Should I keep the computer
off when Im not using it?
There is more risk to having your
computer on ResNet, since ResNet is always on the Internet dissimilar to
dialing up using a modem at home.
Once your computer boots up, you are on the Internet.
To avoid unauthorized access to your
computer, you may want to turn off any file sharing you may have turned on and
invest in virus protection as well as a software firewall such as ZoneAlarm.
3.) Can I use
my computer on ResNet to run my own WEB or FTP server?
No.
This action violates the CSUB ResNet Acceptable Use Policy and you may
be subjected to losing your connection if you attempt to use your computer as a
Web, FTP, Chat, or KaZaa server
4.) Can my roommate and I share the same connection if we have two separate computers in our room?
No.
Each room has only one ResNet port. Only one computer may be connected
to ResNet at any given time. Residents
may not use port splitters or network devices such as hubs, switches,
wireless access points, or routers.
Using these devices is a violation of the CSUB ResNet Acceptable Use
Policy.
5.) I am receiving an error while booting my Windows-based computer
stating that my Computer Name is Already In Use.
To solve this error, change your
computer name to something unique to you by going to the Start Menu ->
Control Panels -> Network -> Identification. Once youve made this
change, restart your computer.
Need More Help?
Call
the Student Help Desk
@
665-OOPS
(6677)