Helpdesk > Computer Standards

Hardware Standards
Software Standards
Printers
Other Devices

Hardware Standards

One of the many challenges in supporting the use of computers and information technology in a university environment is standardizing, to the degree possible, the kinds of hardware and software that people use on their desktops and in offices. While this policy realizes that some individuals/departments will have needs that are not resolved by the recommended standards, it is important to acknowledge that adhering to standards will ultimately result in better service and faster resolution of problems for everyone. Computing in a network environment is complex; hardware and software that work fine in a non-networked or home environment may not work in a network environment. Saving a few dollars on an off-brand PC or personal printer will ultimately cost far more in staff support and in additional purchases that may be needed to solve problems.

The goal of this document is not to impose expensive standards unilaterally, but rather to increase campus understanding of the problems and issues and reach a consensus on the policy and standards. Having standards reduces the number of variables that come into play while trouble shooting problems, which will result in better service for information technology users. This policy and the recommended standards will be kept current and available via a web page. Users will be able to select products and make purchasing decisions simply be referring to the recommended standards. ITSS will guarantee that products purchased from the recommended standards will work on the campus's networked environment. While ITSS will still be committed to making non-recommended equipment and software work, it must be recognized that these situations will take a lower priority and may involve additional expense to the user.

Windows Desktops

Lenovo M91p Desktop Lenovo M91p Tower Dell Optiplex 990 Tower Dell T3500 Tower
Intel Core i5 3.1GHz Intel Core i5 3.1GHz Intel Core i5 3.1GHz Quad Core Intel Xeon 2.8GHz
4GB RAM 4GB RAM 4GB RAM 4GB RAM
19" L1940P LCD 19" L1940P LCD 19" LCD 19" LCD
512MB ATI Radeon 5450
(1 DP, 1 DP/DVI)
512MB ATI Radeon 5450
(1 DP, 1 DP/DVI)
512MB AMD Radeon 6350
(2 DVI)
1024MB ATI
(2 DVI, 1 DP)
250GB SATA (7200RPM) 250GB SATA (7200RPM) 320GB SATA (7200RPM) 500GB SATA (7200RPM)
DVD Burner (Dual Layer +/-) DVD Burner (Dual Layer +/-) DVD Burner (Dual Layer +/-) DVD Burner (Dual Layer +/-)
Slim Tower/Desktop Mid Tower Mid Tower Full Tower
Integrated Audio with usb speaker bar Integrated Audio with usb speaker bar Integrated Audio with sound bar speakers Integrated Audio with sound bar speakers
Keyboard Keyboard Dell QuietKey Keyboard Dell Multimedia Keyboard
Optical Mouse Optical Mouse Optical Mouse 6 button USB laser Mouse
3Yr Parts, Labor, Onsite, (Next Business Day) Limited HW&SW Tech Support 3Yr Parts, Labor, Onsite, (Next Business Day) Limited HW&SW Tech Support 3Yr Parts & Onsite Labor (Next Business Day) 3Yr Parts & Onsite Labor (Next Business Day)
$993.00 $1,063.00 $1,041.62 $1,412.90

Extras

Upgrade a 500GB HD
($20.00)
Add a 2nd 250GB HD
($60.00)
Add a 2nd 350GB HD
($111.60)
Add a 2nd 500GB HD
($144.00)
Mo Monitor
(-$169.00)
Mo Monitor
(-$169.00)
Mo Monitor
(-$170.10)
Mo Monitor
(-$125.30)
Upgrade to 23" L2321X Widescreen LCD
($60.00)
Upgrade to 23" L2321X Widescreen LCD
($60.00)
Upgrade to 21.5" P2212H Widescreen LCD
($53.57)
Upgrade to 21.5" P2212H Widescreen LCD
($53.80)
Upgrade to 24" L2440P Widescreen LCD
($170.00)
Upgrade to 24" L2440P Widescreen LCD
($170.00)
Upgrade to 23" P2312H Widescreen LCD
($71.57)
Upgrade to 23" P2312H Widescreen LCD
($71.80)
No Speakers
($-25.00)
No Speakers
($-25.00)
No Speakers
($-20.34)
No Speakers
($-20.30)

Apple Desktops

21.5" iMac Mac Pro
Intel Quad Core i5 2.4GHz Intel Quad Core Xeon 2.8GHz
Integrated 21.5" LED screen w/ Camrea Monitor not included (See Extras)
4GB RAM 6GB ECC RAM
500 GB SATA (7200RPM) 1000 GB SATA (7200RPM)
DVD Burner (Dual Layer +/-) DVD Burner (Dual Layer +/-)
Integrated AMD (512MB Video RAM) AMD (1024MB Video RAM)
Builtin Speakers Builtin Speakers
USB Keyboard w/Numeric key pad & Wireless Magic Mouse USB Keyboard w/Numeric key pad & Wireless Magic Mouse
Integrated Wireless/Bluetooth Integrated Wireless/Bluetooth
3 year warranty 3 year warranty
$1,268.00 $2,701.00

Extras

Upgrade to 8GB RAM
($180.00)
Upgrade to 8GB ECC RAM
($135.00)
Add a 1 TB HD
($135.00)
Change to Magic Trackpad
($0)
Change to wired Mouse
($0)
Change to small Apple Wireless Keyboard
($0)
Change to small Apple Wireless Keyboard
($20.00)
LED Monitor 27" Flat Panel w/camera, mic and speakers
($949.00)
Mini Display Port to VGA adapter
($29.00)
Mini Display Port to VGA adapter
($29.00)

Call Ernie at 2488 for Windows/Apple Laptops, Netbooks and Tablets

Software Standards

Now that you have decided on which computer to buy, you need to make sure you have the necessary software to accomplish your tasks. Depending on which platform (Mac or PC) you have ordered, and what software you already have on your old machine, some software will be included on your new machine when it is delivered. This document will explain those inclusions, as well as other options you will have.

The Chancellor's Office has negotiated a system-wide license for selected Microsoft products. This makes available free of charge to Faculty and Staff a "Standard Desktop Configuration" suite of Microsoft software. The suite includes any of the following:

Microsoft Windows 7 Ultimate
Microsoft Office 2007
Microsoft Office 2008
Microsoft Visual Studio Professional

You may call the Helpdesk at x2307 to request an installation or upgrade of these Microsoft products.

Computer Software

Below is a table of the software preinstalled by ITSS on all new and rebuilt computers.

Software Category Windows Apple
Operating System Windows 7 (64 bit) or
Windows XP
Mac OS X 10.6
Office Productivity Microsoft Office 2010 Microsoft Office 2011
Web Firefox 3
Internet Explorer 8/9
Firefox 3
Safari
E-mail FirstClass FirstClass
Calendar Meeting Maker Meeting Maker
FTP WS_FTP Fetch
Antivirus McAfee McAfee

More Information

For a complete listing of available software and pricing, please visit the CSU Software Contracts Pages. Please read the "More info on Contract" pages first. For complete details of the Microsoft agreement, including procedures, eligibility, and more answers to frequently asked questions, go to the Chancellor's Office CSU-MS Agreement Website.

Keep in mind that any prices quoted are subject to change. This page will be updated when changes occur but may not reflect the most current pricing.

Printers

Sehi Computer Products, Inc. 800-346-6315

HP LaserJet M601DN

Black and White Laser Printer
Estimated Price: $816.32
Vendor: SEHI
Product Code: CE990A

Specs: HP LaserJet Enterprise 600 M601dn - 45ppm, FPO 8.5s, ePrint, SureSupply, 1200dpi, 800MHz, 512MB/1GB, 175kpg/mo duty cycle, 600sht input, supports from 3x5in to legal size media, PS3 emulation, duplex, 10/100/1000Base-TX embedded, 16.3in W x 20in D x 15.7in H one year next business day on-site limited warranty. Replaces CB512A LJ P4014dn

HP LaserJet P2055DN

Black and White Laser Printer
Estimated Price: $361.71
Vendor: SEHI
Product Code: CE459A

Specs: HP LaserJet P2055DN Printer - 35ppm, >8s FPO, 1200dpi, 600MHz, 128/384MB, 50Kpg/month duty cycle, 50sheet MP + 250sheet tray, mp tray 1 prints 3x5in to legal, tray 2- 4.1x5.8in to legal, duplex, PS3, Etherent USB-PC Vista Ready/Mac OS X v10.3.9 v10.4 v10.5 23.6lbs 14.4in W x 14.5in D x 10.6in H

HP LaserJet M551D

Color Laser Printer
Estimated Price: $809.23
Vendor: SEHI
Product Code: CF082A

Specs: HP LaserJet Enterprise 500 color M551dn - 33ppm black/color, FPO 11s, ePrint capable, 1200dpi black/color, 800MHz, 1GB, 75k pg/mo duty cycle recommended 1500-5000pgs, 100sht Mptray+500sht tray 2 = 600sht input, supports from 3x5in pg to legal via MP tray 4x5.85in to 8.5x11.69in via tray 2, duplex , includes: PREINSTALLED CMY 6kpg each + 5500pg K toners; 10/100/1000Base-TX embedded, 2xinternal USB host ports, 1 USB 2.0 device port, 2 USB 2.0 host ports, 1 Hardware Integration Pocket -PC Windows 7 compatible Mac - OS X v10.5 v10.6 20.2in W x 19.3in D x 15.8in H one year next day on-site limited warranty. Replaces CC470A CLJ CP3525DN

HP OfficeJet Pro 8600 AIO

Multifunction Color InkJet Printer
Estimated Price: $175.66
Vendor: SEHI
Product Code: CM749A

HP OfficeJet Pro 8600 N911a e-All-in-One Print, Fax, Scan, Copy - Prints 32ppm black/color, 1200x600dpi black, 4800x1200 optimized dpi color, HP Real Life Technologies; Scans 4800dpi optical/enhanced; Copies 32cpm black/color, 1200x600dpi black/color, poster, clone, mirror copy, auto-enlarge, up to 99 at once; Fax 4s/pg, 100pg memory, PC interface, up to 99 speed dial numbers, forwarding, blocking (requires caller ID); 250sht input, duplex, 2.65in touchscreen CGD, 1xCMYK ink cartridge, 25k pg/mo duty cycle, 35sht ADF, Windows supports from 3x5in to legal (Windows does not support custom paper sizes), Mac supports (custom) 3.5x8in to legal media, 128MB, memory cards-MS Duo, MS Pro Duo, MagicGate MS Duo, SD, SDHC, MMC, SMMC; energy star, includes:  phone cord, 1xCMYK ink, HP Printer Software, Microsoft Toolbar, HP Update; 802.11b/g/n, ethernet, 2xUSB-PC Win 7 32/64-bit Mac OS X v10.5 v10.6 v10.7  19.4in W x 25.4in D x 11.8in H  one year limited hardware + telephone/web support replaces CM755A OJ Pro 8500A A910a

Other Devices

University policy prohibits the storage of confidential information on transportable media, unless the data is encrypted and/or password protected. For those members of the University community who have a business need to store confidential information on transportable media, Information Technology Services recommends the following USB flash drive product. This flash drive provides strong encryption protection for confidential information. Below is the link.

IronKey Secure Hardware Encrypted Flash Drive

For scanners, digital cameras, or any other devices please call Ernie at 2488.