Document Management System Training


KNOWN AS

OnBase Premium Online Training


DESCRIPTION

This service enables campus employees to use Hyland’s online training website with their Premium Subscription. This service is open to all campus members after creating an online account with Hyland.


SERVICE SPECIFICATIONS


What do I need to get this service?

An online Hyland account “Profile” from at https://profiles.onbase.com/ website.


What is included?

A Premium subscription to Hyland’s online training material to learn how to use OnBase products. Each course contains a list of videos to choose from, categorized by each OnBase products.


When is support for this service available?

Anytime


Who do I contact for support?

Contact the Onbase Support team:
OnbaseSupport@csub.edu


Where is this service available?

Anywhere


How long does it take to get the service?

There is a 24-48 hours waiting period for the approval from Hyland team before activating user profile for the requester. An information email is sent to recipient about active user profile.


How do I stop or change the service?

Delete Hyland online profile or speak with our campus OnBase Support team: OnbaseSupport@csub.edu


Costs

Included with ITS Services


Links

Hyland Training Website: https://training.onbase.com/