Mobile Device


KNOWN AS


DESCRIPTION

Mobile device limited software support.


SERVICE SPECIFICATIONS


What do I need to get this service?

A mobile device (tablet or smartphone) and a valid campus ID.


What is included?

Troubleshooting of mobile devices.


When is support for this service available?

During normal business hours


Who do I contact for support?

Contact the Helpdesk:
Phone: 661 654-2307
Email: helpdesk@csub.edu
Online Form: https://www.csub.edu/its/services/helpdesk/reqfrm/
In-Person: Room Lib 15


Where is this service available?

On-campus at the Helpdesk

Off-campus over phone or email


How long does it take to get the service?

Immediate


How do I stop or change the service?

Contact Helpdesk support


Costs

Included with ITS services


Links

Outlook for iOS and Android Help Center