Supported Hardware


KNOWN AS


DESCRIPTION

Provide user-support for campus hardware.


SERVICE SPECIFICATIONS


What do I need to get this service?

Send a request to the Helpdesk.


What is included?

Troubleshoot and repair hardware systems such as computers, printers, networks.


When is support for this service available?

During normal business hours

Available outside normal business hours for emergencies


Who do I contact for support?

Contact the Helpdesk:
Phone: 661 654-2307
Email: helpdesk@csub.edu
Online Form: https://www.csub.edu/its/services/helpdesk/reqfrm/
In-Person: Room Lib 15


Where is this service available?

On-campus


How long does it take to get the service?

3 business days


How do I stop or change the service?

Contact Helpdesk support


Costs

Included with ITS services
Department will need to pay for service parts as needed.


Links