File Restoration Services


KNOWN AS


DESCRIPTION

Restore deleted or corrupted files from network file shares.


SERVICE SPECIFICATIONS


What do I need to get this service?

Must be a campus employee and have ownership of files to be restored.


What is included?

Emergency restore of files on the file shares.


When is support for this service available?

During normal business hours
Available outside normal business hours for emergencies


Who do I contact for support?

Contact the Helpdesk:
Phone: 661 654-2307
Email: helpdesk@csub.edu
Online Form: https://www.csub.edu/its/services/helpdesk/reqfrm/
In-Person: Room Lib 15


Where is this service available?

On-campus


How long does it take to get the service?

1 business day


How do I stop or change the service?

Contact Helpdesk support


Costs

Included with ITS services


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