Requesting IT Services Overview

| Overview | How to | Policies | Resources | Forms | Training | Contacts |

As an employee, you may want to know more about the forms used for requesting IT services. For more detailed information, please visit the ITS Services website.


Computer Backup Policy and User Consent form

The Computer Backup Policy and User Consent form is used to request computer back up services.

Confidential Shred Request Form

The Confidential Shred Request Form is used to request confidential shredding services.

Faculty / Staff Photo ID Application

The Faculty/Staff Photo ID Application is used to request a photo id or proxy card for a faculty or staff member.

ITS Solutions Consulting Form

ITS Solutions Consulting Form is used to request a new product or service. Additionally, this Form may be required if there is a request for a significant change to an existing product or service. Examples of when this Form is required are a new request to purchase a system, a new request to purchase software, a need has been identified and a solution needs to be defined, or going from on premises to cloud based hosting.

Office 365 Accounts & Associated Forms

The Office 365 Accounts and Associated Forms link will to take you to a page where you can request Office 365 options, such as Groups, etc.

Project Charter Request Form

The Project Charter Request Form is used to request significant implantation changes related to ITS services, which includes new product or service or enhancing or modifying existing service. Examples of when this Form is required are a request to implement newly procured solution, a request to implement enhancements to existing system, or a request to identify & implement a solution for a defined business need.  For more information, please visit the ITS Project Management Office page.

Request Help

The Request Help form is used to request assistance from the Help Desk. For more information, please visit the Help Desk website

Student Photo ID Application

The Student Photo ID Application is used to request a student photo id (RunnerCard).

Telephone Request Form

Your phone is connected to our campus telephone network.  This network is owned, operated, and maintained by our campus.  Depending on your phone setup, you can place local, long-distance, and international phone calls.

Work-At-Home Software Form

CSUB staff and faculty may purchase Microsoft software for their home computer, for work-related use.