Goals and Objectives (AY 2000-01)

Each year the Office of Financial Aid & Scholarships identifies a set of goals and objectives to accomplish in an effort to assess and improve services provided to students. The goals and objectives for the 2000-01 academic year include the following:

Goal 1: Implement SCT Imaging 3.1.1, which is a computer software application specifically designed to meet the imaging, document management, and document workflow requirements of higher education. Closely integrated with the SCT administrative systems, SCT imaging provides scanning and storing of the full spectrum of documents a Office of Financial Aid & Scholarships requires to facilitate the financial aid application and delivery process for students.

Objective 1: The first step to implement SCT Imaging is to model office processes. This will require studying the flow of documents used in the office. The recommended approach to achieving this objective involves defining current office processes, installing SCT Imaging, modeling current document flow processes, and prototyping streamlined document workflow. In order to accomplish the modeling of office processes, an SCT Imaging Administrator will need to be identified, a project team established to determine the best document workflow, the current office document flow analyzed, and documents identified that are candidates for SCT Imaging.

Objective 2: After the project team has developed a prototype of document workflow, the prototype must be validated. The project team will meet with office staff to approve the document flow and to specify what documents will be imaged at the designated office workstation. After the prototype has been tested, refined, and validated, the project team and the office staff will begin planning full imaging implementation, including end-user training.

Objective 3: Once the prototype has been validated, SCT Imaging can be fully implemented in the office. This will involve the training of end-users by SCT functional consultants and members of the office project team. The project team will also develop a plan for continuous improvement in the use of imaging technology.

Goal 2: Using the current edition of the National Association of Student Financial Aid Administrators (NASFAA) Self-Evaluation Guide, undertake and successfully complete a self-evaluation of the effectiveness of the administration by the office of the federal Title IV student financial aid programs.

Objective 1: Review and complete Part 1 (Institutional Responsibilities) which deals with institutional policies and procedures, personnel and inter-office communication, student consumer information, recommended good practices, and statement of ethical principles.

Objective 2: Review and complete Part 2 (Administration of Federal Programs) which pertains to Title IV General Provisions, Federal Pell Grant program, Campus-based programs common provisions, Federal Perkins Loan program, Federal Work-study program, Federal Supplemental Educational Opportunity Grant program, William D. Ford Federal Direct Loan program, and Bureau of Indian Affairs.

Objective 3: Review and complete Part 3 (Administration of Financial Aid: Fiscal Office) which concerns general fiscal information, drawing down funds, and cash management.

Objective 4: Review and complete Part 4 (Appendices Title IV General Provisions) which deals with document control.


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California State University, Bakersfield · Office of Financial Aid and Scholarships · Building SA 114
9001 Stockdale Highway 48SA · Bakersfield, CA · 93311 · (661) 654-3016 · School Code: 007993