CSU, Bakersfield

Changes have been made to this support form. The information requested is common when confirming identity and has been in use by ELS for password resets for quite some time. Implementing this validation on the request form benefits you by:

1. allowing ELS to confirm that you made the request. This is a step to ensure that not just anyone filled out this publicly available form and used your name.
2. streamlining the handling of requests because we no longer need put a hold on the request while we contact you to confirm that you made the request.

Also note that this information is submitted securely using SSL.