How it Works

Will I be on TV? Will everyone be able to see me?

You will not be seen on public television. ITV provides the opportunity for our faculty and students to participate in closed-circuit television classes. Only your students at the remote site will be able to see you on TV.

How do I communicate with my students at the remote sites?

You will be able to see and hear your students in real time. Every student at the remote site has access to a microphone and there are cameras mounted in the remote studios. At each student desk is a push-to-talk microphone which, when pushed and held on, sends a locating signal to the student camera so you can see the student speaking Once the microphone is released it is turned off and the camera resumes a neutral (wide angle) position enabling you to see the entire classroom.

How do I get course materials to and from my remote students?

There are a number of ways that you can get course materials to your students.

- WEB SERVICES: Web services are available to faculty who wish to create websites for their classes. This is an easy way to allow your distance education students to have quick access to syllabi, course materials and other information via the Web. You can fill out a and we will assign a Web Dev student who will help you upload handouts and other materials to your course website. E- Services will provide private lessons free of charge for faculty members interested in creating websites for their ITV courses, or, if you prefer, we can maintain the site for you. Please call 654-2307 for more information.

- Blackboard 9: CSUB's course management tool, Blackboard 9 gives ITV faculty the ability to provide course materials via the web, allowing distance education students to communicate with each other with a built in email system, threaded discussion board and chat options. Faculty can administer tests, collect assignments, track grades, use statistics for assessment purposes, show video clips, provide web links, and more.

Online debates and brainstorming are becoming increasingly popular as professors discover students can carry on discussions that enhance face to face work. Blackboard 9 is a versatile tool that can greatly enhance the student experience.

E- Services will provide private lessons for faculty members interested in using Blackboard 9. The form to request Blackboard 9 help can be found at: the .

- E-MAIL: One of the best ways to exchange materials with your remote students is via email. There are options in the First Class Email system that allows you to create folders and have student mail sent directly to that folder. Students can email tests, homework, etc. to you using email. Call IRTS help desk 654-2307 if you would like assistance setting up your email folders.

- FAX: In each studio, there is a fax/copy machine. You can come to class early and fax a single copy of a handout to the remote site. Duplicates will then be made for your students. This is also true for materials that need to be returned to you. Homework assignments, term papers, and written exams can be faxed directly in the classroom. The original copies can be returned to you via intercampus mail or our overnight delivery service.

Please note: The FAX machine is not a fast or economical copy machine and should not be used to make multiple copies of handouts.

- INTERCAMPUS MAIL: If you need to distribute a large amount of information, you can send it directly to the Antelope Valley Campus via CSUB's intercampus mail. A daily courier picks up and delivers mail in the CSUB mailroom. You can use the intercampus mail system directly from your department or from the ITV office.

- COPIES: ITV cannot provide copy services due to budget restraints. However, if you wish to have copies made via email by Antelope Vally ITV staff for your student in AV, simply send an attachment (in advance) to AVITV@csub.edu (handouts) or to mbrown2@csub.edu (exams). Your department PIN # will be charged. If you only have a hard copy of a handout, E-Learning Services staff can scan the materials for you and send.

- SCANTRONS: ITV does not provide scantrons or office supplies. Faculty can send scantrons to remote sites, in advance, to be stored and used by their class when needed.

- OVERNIGHT DELIVERY: Materials sent to other remote locations can be sent via overnight delivery from the ITV office. The overnight delivery service picks up packages from the ITV office between 3:30-4:00pm daily. It is recommended that class materials be sent 48-hours in advance to keep costs at a minimum. Please remember to include enough copies for all of your students at each site.

- TECHNICAL SUPPORT: Technical support is available throughout your class period. Help is stationed nearby in adjoining tech rooms. Should there be network, pc, operation or other issue during your class a technician is no further than a phone call away. The ITV classrooms have a phone and a list of contact numbers which you can use to quickly get help in the ITV rooms.

Where do my materials go when they come back from the remote site?

Materials from the remote sites that are sent via intercampus mail go directly to the ITV office. If your materials have been sent via overnight delivery service, they will also be delivered to the ITV office. Within the ITV main office we maintain a mailbox specifically for your class. Overnight packages are received in the ITV office at approximately 10:30 am and 2:30 pm. You have access to this mailbox from 8:00 am until 10:00 pm.

Is there any library help for the remote students?

Yes! Jamie Jacks, the Distant Services Library Assistant, is available to help students at the remote sites search on-line computer databases, and give them access to document delivery, interlibrary loan and reference services.

I want to show a video. Are there any copyright issues?

In general, there is no issue with copyright infringement in closed-circuit usage. To determine if your video needs copyright clearance please see Jamie Jacks. He also handles our copyright requests. Please meet with Jamie Jacks at least three weeks in advance so that he may handle your copyright requests in a timely manner. To read more about copyright please see the TEACH Act and Copyright Law page.

How do I order books at the remote sites?

Textbooks can be ordered through the main campus Runner Bookstore and will be delivered directly to the Lancaster University Center (LUC).

How do I put materials on reserve at the remote sites?

Materials can be put on reserve in the technical center Antelope Valley. A staff member maintains a section for every class offered. To send materials, bring them by the ITV office and we will send them via overnight delivery.

What if I get sick and can't hold class?

No problem! Just let us know. We will let your class at CSUB and at the remote sites know.

ADDITIONAL SERVICES

Videotapes are made of all of the classes and put on a 2-hour, 2-week reserve at all of the sites. We don't publicize this, but we realize that many instructors get requests from students to view the tapes and this is provided as a convenience.

Student Assistants: Budget restrictions have temporarily forced us to cut back on the student assistant help that was originally available in the ITV classrooms free of charge. It is still possible however, to request a student helper through E-Services. If you are interested in having a student assist you during your ITV sessions please call 654-2448 at least four weeks in advance of your class and request help. E-Services will, with the approval of your dean or department chair and the proper account number, provide an assistant and charge your department $8.00 per hour for this service.

Digital Services: E-Services has ordered equipment and software that will allow us to record classroom video directly to a digital medium. From that digital video file (AVI format) we can edit a lecture so that segments can be put on a web page for distant learners and web classes. The entire class video can also be transferred to a compact storage medium, like DVD, for archiving, new media, or web-based projects. Eventually this digitized video can be streamed over the internet to home computers using new and innovative software that can adjust the picture quality to suite the bandwidth of the recipient.

Fall 2004 this technology will be available in one of our distant learning studios. As demand grows we will expand this program to the other studios as needed. For faculty not fortunate enough to be scheduled into our only digital classroom, "studio time" can be arranged to digitally record brief lectures for current web-based projects.

Here are some contacts that you will need when teaching in ITV.