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Will I receive a paper credit card statement from US Bank?

No, you will not receive a paper statement from US Bank. You will receive an email from Account Payable, when your statement is available in CFS, provided you have purchases during that billing cycle.


How long can you bring up your statement?

You typically have five (5) business days to reconcile your statement online in ProCard Adjustment. After that period, transactions are charged to your default chartfields.


After A/P completes their processing, you may review your past statements (and print reports if necessary), using the ProCard Completed Inquiry link, see your quick reference guide for more information.


Will we still get a statement in the mail?

No, you will not receive a paper statement from US Bank. You will receive an email from Account Payable, when your statement is available in CFS to view/reconcile, provided you have purchases during that billing cycle.


I did not receive the email to reconcile my ProCard. What do I do?

You should email Marina Manzano, ProCard Coordinator, to have her add you to the ProCard Cardholder Global Mail List.


What documents do I send in with my ProCard report?

This process has not changed. You will send your ProCard report signed by you and your approving official, along with all receipts, packing slips, invoices, etc. associated with your transactions.


How do I activate my new ProCard?

Enter the last 4 digits of your CSUB employee ID no. (on your employee ID card), when asked for the last 4 digits of your social security number.


If we did not charge anything for the month, do we need to complete any paperwork or check anything online?

If you did not make any purchases during the billing cycle or the purchases posted after the billing cycle, then you will not have a statement to view or reconcile.


How do I find out if I have food privileges on my ProCards?

Please contact the ProCard Coordinator, Marina Manzano. If you would like to request this privilege be added to your ProCard, you will need to submit a memo from your approving official briefly explaining why you need food purchasing privileges for your ProCard (program purposes, student function, etc.). You should address this memo to Michael Chavez, Director of Procurement. Once Mike approves it, the ProCard Coordinator will notify you and add the functionality to your ProCard.


What happens if I don't reconcile within the 5 business day period?

Your purchases are charged to the default chartfield string associated with your ProCard. If you need to move transactions to a different chartfield string, you will need to complete an expenditure transfer form and submit it to Accounting.