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Student Appeal Procedures

   


If you disagree with a decision made by SSD Staff, or if you feel you have been discriminated against based solely on the presence of a disability, here are the procedures to follow.
 

    Informal Appeal:
   
  1. Meet with the Director of SSD, Janice Clausen, to discuss your issue and develop a resolution, if possible.
     

  2. If a resolution is not possible, then an appointment will be made for you to meet with the SSD Director and an appropriate campus supervisor.
     

  3. If you still believe the issue is not resolved to your satisfaction, you may request a meeting with the Vice President for Student Affairs. The office is located in SA 101, (661) 654-2161.

    Formal Appeal:
   
The formal grievance or appeal process is entitled “California State University, Bakersfield Section 504 Grievance Procedure”. Provost Dr. Soraya Coley is the designated Section 504/ADA Coordinator. You may obtain a copy of the Section 504 Grievance Procedure from her office in Administration 100, (661) 654-2154. This document contains detailed information as to how to proceed with your grievance. Upon request, the SSD office will provide a copy in an alternate format.
 
    Office for Civil Rights (OCR):
   


Under Title I and Title II of The Americans with Disabilities Act, the Department of Justice, Office for Civil Rights (OCR) has been delegated responsibility of investigating claims of discrimination based solely on disability in post- secondary institutions. You may reach OCR at:


The OCR office for California is located at: The OCR National Headquarters is located at:
San Francisco Office
Office for Civil Rights
U.S. Department of Education
50 Beale Street, Suite 7200
San Francisco, CA 94105

Telephone: 415-486-5555
FAX: 415-486-5570; TDD: 877-521-2172
Email:  ocr.sanfrancisco@ed.gov

U.S. Department of Education
Office for Civil Rights
Customer Service Team
400 Maryland Avenue, SW
Washington, D.C. 20202-1100

Telephone:1-800-421-3481
FAX: 202-245-6840; TDD: 877-521-2172
Email:  OCR@ed.gov

http://www.ed.gov/about/offices/list/ocr/index.html (Web site)