ITSS Faculty/Staff Helpdesk: Service Request Form

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An excellent way to find a solution to that nagging problem before contacting the helpdesk. Gives answers to the most common questions we've had over the last several years.

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ITSS will be the support contact for the use of PeopleSoft, and here is where you will find information and resources to that end.

For ITSS Staff and Student Assistants (Login Required).

Faculty/Staff Service Request Form

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ITSS Training Workshop
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One of the methods you can employ to send a request to the helpdesk is this online form. With it, you can send us a request for information or help with a particular problem. Just fill it out as completely as you can (required fields are labeled in bold face) and when submitted, your request automatically generates a job ticket within our Remedy system. Your ticket will be assigned promptly and you should be contacted by one of our staff.

First Name:
Last Name:
Department:
Location:
Room:
Phone Number:
Email:
Equipment Type:
WorkStation ID:
State Tag Number:
Short Description:
Details:

Updated: Mon, 06-22-09, 10:43 AM.

Comments to: ITSS Web Manager