Faculty, Staff, and Student Helpdesk

"Providing exceptional service by exceeding our customers' expectations."

	Helpdesk Menu ITSS Training Workshop Self-Help Documentation Frequently Asked Questions Faculty/Staff Service Request Form Student Service Request Form Hardware Standards Software Standards Personal Computer Purchase Software Downloads

The Student Helpdesk has Moved

In May of 2008 the student helpdesk merged into the faculty and staff helpdesk. Students can continue to call 654-6677 for assistance and can now come to the first floor of the library for walk-ins.

Contact Information / Location

To report problems, or request other help (including general information about your computer, "how to" questions, advice on technology, etc.), we provide several avenues. You can call the Helpdesk at extension 2307 (654-2307 from off-campus, with area code 661 from long distance). You can fill out and submit a request online using the Service Request Form. If you wish, you may send a request via email at helpdesk@csub.edu. You can even visit our office on the first floor of the Walter W. Stiern Library, Room 102.

Hours of Operation

	Monday - Thursday	Friday	Saturday	Sunday
Summer Quarter	8:00am - 6:00pm	closed	closed	closed
Fall, Winter, Spring Quarters	7:30am - 6:30pm	7:30am - 5:00pm	closed	closed

The helpdesk is also open Monday and Wednesday until 8:00pm and on Sunday from 11:00am to 7:00pm to take student calls.