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How To Use The Export Method
The Export command is the recommended method to copy (email) files/folders to your computer (use client versions 9.124 or higher). This version can be downloaded from: http://firstclass1.csub.edu/Clientdownloads/.
NOTE: The Export option is not available when using a web browser to access your account.
Exporting allows you to “copy” one or more folders (or selected emails) including attachments to your computer. Folder names are automatically created on your computer just as they appear in FirstClass. Once downloaded to you computer, the files can be backed up to a CD or external drive.
How To Export Mail
To export a folder in your FirstClass account, click on the folder (to highlight it) and from the File menu select "Export". Next, select the location to save the folder to on your computer in the “Save As” dialog box. This will save the folder (and contents) to your hard drive or external drive. NOTE: Re-exporting to the same folder will merge the new with the old files.
The Result
After exporting a folder from FirstClass, a folder is created on your computer with the same name (including subfolders if any). Each email is placed in its own folder and named using the following information from the email:
name of sender; subject; date
The exported main folder contains three documents named “content” with different extensions. There are three versions to provide flexibility, a .txt, a .doc, and a .xml version. Any one of these can be opened to view what was in the body of the email, the text version is recommended. If there are any attachments with the emails, they are placed in a subfolder (called Attachments) within each email folder.
Back up files
After you have exported a folder, verify that the correct numbers of emails were copied. If it appears that everything has been copied to your computer, then you can delete that folder from FirstClass.
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