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Sunday, November 22, 2009  
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A little history on who we are, and why our unit was formed.

 
 

The latest on products, upgrades, recalls, security, safety, workshops, and other information you need for your computer and related systems.
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General acceptable use policy for computing technology that are available to CSUB...

 
 

An excellent way to find a solution to that nagging problem before contacting the helpdesk. Gives answers to the most common questions we've had over the last several years.

 
 

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Discover how various classrooms are equipped, or find rooms with specific equipment.
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ITSS will be the support contact for the use of PeopleSoft, and here is where you will find information and resources to that end.

 
 

For ITSS Staff and Student Assistants (Login Required).

 

How To Use The Export Method

 
FirstClass Archive FAQ
Archiving FirstClass Mail
Deleting Mail in FirstClass
The Export Method
Configure Outlook For FirstClass
Use Outlook to Archvie email
Summarize Selected Messages

The export method allows you to download one or more folders (or selected emails) at a time. Folder names are automatically created on your computer just as they appear in FirstClass. When downloaded, the emails are converted into a Rich Text Format (rtf) and can be opened by MS Word. Nested folders (folders with in folders) will be downloaded as well, retaining hierarchical structure.

Note: This method should be tested to see if it suits your needs prior to deleting mail in FirstClass.

Pros for Export:

  • quick and easy way to download
  • download a folder of mail including "sent" messages, retaining hierarchical structure of "nested" folders (folders within folders)
  • folder names that appear in FirstClass are created/named for you when downloaded to the computer
  • Cons for Export:

  • only the body of the email is retained (no date, header, attachment name, ect.
  • each email becomes a separate document with downloaded date (can be opened with MS Word)
  • attachments (if needed) must be downloaded separately
  • not in email format (changed to rtf)
  • To export a folder of email, click on the folder (to highlight it) and from the File menu select "Export". Then select the location to save the folder to in the Save As box. This will save the folder and the mail within all to your hard drive (the attachment is not saved and must be downloaded separately).

    Once you have downloaded a folder to your computer (and any needed attachments), it can be deleted from FirstClass.

    For help on using any of the methods listed above, please call the Help Desk at x.2307


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    Updated: Fri, 10-02-09, 11:38 AM.

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